For Laboratory Research Use Only — Not for Human or Veterinary Use
Information about Peptide Pro products, documentation, ordering, payments and delivery.
No. All Peptide Pro products are supplied strictly for in-vitro laboratory research and analytical purposes. They are not medicines and are not intended for human or veterinary use.
Products are sourced through selected production and supply partners. Available specifications and documentation vary by product and batch.
Products or individual batches may be tested by independent third-party laboratories. Testing can vary between products and batches, so customers should review the relevant batch documentation for confirmation.
A Certificate of Analysis is provided where stated and applies only to the specific batch number shown on the document.
Available testing results are shown in the relevant batch documentation. Do not apply the result from one batch to another.
Please contact us before ordering. Requests for a particular batch or lot number are subject to availability.
We currently deliver exclusively throughout the United Kingdom and Ireland. We do not deliver to any other countries at this time.
Normally dispatched within one business day after payment and required verification are completed.
Delivery times depend on your location and the courier service used. Tracking information will be provided where available.
Packaged in plain outer packaging suitable for dispatch.
Available delivery options and charges will be clearly displayed during checkout before payment.
Contact us before ordering to confirm stock and bulk-pricing availability.
The payment methods currently available will be displayed during checkout.
Some orders are selected for additional security checks at the request of our banking, payment or fraud-prevention partners.
Approximately 10–15% of orders may require document and biometric facial verification through an approved third-party provider.
Being selected does not necessarily mean there is a problem with your order. It is usually part of routine security and fraud-prevention checks.
An order may be paused or cancelled if required verification is not completed successfully. Any eligible payment will be refunded where an order is cancelled.
Contact us before ordering to confirm stock and bulk-pricing availability.
Storage information is shown on the product page, packaging or accompanying documentation. Peptide Pro does not provide individual handling or research advice.
Products are supplied strictly for in-vitro laboratory research in an appropriate controlled setting.
Eligible products may be returned within 14 days of delivery, provided they remain unopened, unused and in their original sealed packaging.
Contact our support team before returning anything so we can provide the correct instructions.
For safety and product-integrity reasons, we cannot normally accept change-of-mind returns once protective packaging or seals have been opened or damaged.
This does not affect your rights if a product is faulty, damaged, incorrectly supplied or not as described.
Contact us before ordering to confirm stock and bulk-pricing availability.
Contact us as soon as possible. We will try to help, but an order cannot normally be changed or cancelled once it has been dispatched.
You can contact us through the website, live support, WhatsApp or email regarding orders, delivery and available documentation.
Send us a message at any time. A member of our team will respond as soon as possible during normal support hours.
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Products on this website are supplied strictly for in-vitro laboratory research and analytical purposes only.
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